Accessibility

Inclusivity is a priority at Jardins Shopping Mall. Our infrastructure is designed to ensure that all visitors can enjoy our facilities and events comfortably and independently.
To enhance accessibility, we provide audio guides and Brazilian Sign Language (Libras) interpreters for most activities. Visitors with Autism Spectrum Disorder (ASD) or sensory hypersensitivity can request earmuffs for a more comfortable experience. Wheelchairs for both adults and children are available free of charge at the Customer Services Center (CAC) and at Gates C and D, allowing visitors with reduced mobility to navigate the Mall with ease.
Our facilities include adapted restrooms designed for comfort and safety. Reserved parking spaces for people with disabilities or reduced mobility, individuals with ASD, senior citizens, and pregnant women are conveniently located near the main entrances.
At Jardins Shopping Mall, we strive to create a welcoming, inclusive, and comfortable environment for all.